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    May: #Oopsism Communicating Effectively Across Cultures in the 21st Century

    Date: May 15, 2018, 11:15am – 1:00pm
    Crowne Plaza
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    #Oopsism Communicating Effectively Across Cultures in the 21st Century

    Oops! That's not what I meant! Educate me...

    Do you recall that moment when words escaped from your moth that made you wish you had a "delete" key? In this interactive session, participants will focus on how innocent remarks that are shaped by society's negative and positive stereotypes are deemed as subtle "isms" (sexism, racism, elitism, ageism, homophobism, etc.) rather than miscommunication or misconception. Participants will learn how to manage and defuse future "Oops, that's not what I meant" moments.

    Dr. Terry Nelson, UAA College of Business

    Dr. Terry Nelson earned her BBA and MBA from the University ofArkansas at Little Rock and completed her PhD at the University ofMemphis. Her knowledge of the importance of leader and followerrelationships comes from over 17 years in leadership roles with Kroger,Coca-Cola Enterprises, and First Tennessee Bank where she was SeniorVice President of Consumer Loan Processing. When not in theclassroom, Terry is busy overseeing the College of Business and PublicPolicy’s Leadership Fellows Mentoring program, conducting research,and enjoying Alaska.